PCBRO

Warranty Information

Simple, Fair Coverage

Genuine hardware support with straightforward coverage and a hassle-free process.

Real hardware coverage for real-world use.

Covers genuine hardware issues under normal use during the stated warranty period.

Covered hardware under warranty.

Includes eligible CPU, GPU, RAM, motherboard, storage, PSU, and cooling-related hardware faults.

What the warranty does not cover.

Physical damage, liquid damage, accidental damage, improper modifications, and software-related issues are not covered.

Report major issues as soon as possible.

If a system has a major issue upon receipt, contact us promptly with photos, videos, and order details for review.

Keep the system in proper condition.

Warranty claims may be affected if the system is damaged, improperly modified, or used outside normal operating conditions.

Message us with your order details, issue description, and supporting photos or videos. We will advise the next steps.

Warranty Options

Flexible coverage options depending on your system, usage, and level of protection.

Basic

Essential post-purchase coverage.

Included

Balanced coverage for most refurbished systems.

+S$49 Upgrade

Premium

Long-term coverage for premium systems.

+S$149 Upgrade

After Warranty Support

Even after warranty expiry, support and servicing options remain available for all existing customers.

🛠️

Diagnostic, repair, upgrade, and troubleshooting services may still be available after the warranty period at standard service rates from S$49.